Privacy Policy

We understand that your privacy is important to you and that you care about how your personal data is used. We only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law. Please read this Privacy Policy carefully and ensure that you understand it before using this website or sharing data with us.

• www.wtbmconsultancy.com is owned and operated by What's the Big Mistry Consulting Limited a Limited Liability business registered in the UK under company number 14914898.
• Our Address is: 11 Mallard Way, Pride Park, Derby. United Kingdom, DE24 8GX
• Our Data Protection Officer is: Manisha Mistry (Founder) 

This Privacy Policy applies only to your use of our Site.  Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. 
2. The right to access the personal data we hold about you. 
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. 
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. 
5. The right to restrict the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent. 
8. The right to data portability. 
9. Rights relating to automated decision-making and profiling. 

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. 

Our site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution. Our site will register a cookie in your browser that lets us know whether you come back as a returning visitor, and what parts of the site you spend most time using. If you register with us, we collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data. We process this personal data for the legitimate purpose of keeping you up to date with our news, products and services that you have registered an interest in.

Where we collect personal data, it will be processed and stored securely, for no longer than is necessary and to meet the reason for which it was first collected. We will not share personal data with any third parties for any purposes other than storage on a CRM system, email and web server in a secure public domain.

We store personal data within the UK or the European Economic Area (the “EEA”). This means that personal data will be fully protected under UK Data Protection law and the EU GDPR and to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

We operate a CRM system using GoDaddy, and your data is held securely in our account on their public servers. We will not share your personal data with any other third parties for any reasons, with the following exceptions: If we sell, transfer, or merge parts of our business, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you). In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request” and should be made in writing through our 'Contact Us' form.

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. This Privacy Policy was last updated on 28/09/2024.